Working as a Virtual Assistant can be the best job in the world – you get to use your superb range of business skills to support and assist other great individuals and enterprises – but what happens when you’re in the middle of a project and find it’s a little outside of your area of expertise? We can’t all be experts in everything, so who does the Virtual Assistant turn to for help? We’re delighted to introduce the Virtual Assistant Helpdesk. Think of us as your friendly work colleagues, on hand to offer you the support you need to excel at the tasks you currently feel less confident in undertaking.
Whether you’re having difficulties creating forms in Word, mastering formulae in Excel, setting up a database, or putting together an amazing presentation, we’re always on hand to offer you the support and knowledge you really need.
Of course, you could just type your problem into a search engine, or attend a couple of extra training courses, but we’ve found that this tends to lead to an overload of useless-information. For just £15 per month, we offer you a personalised service which specifically answers your burning questions, helping you to get moving again. We cut through the masses of information out there and deliver a timely answer, tailored to your exact requirements.
Why work with us?
We’ve been Virtual Assistants and Microsoft Office Specialists since 2003, with years of industry experience prior to that. By calling on our expertise you will build your own technical knowledge, solve the immediate problem, and learn new skills to add to your business repertoire.
With our team of experts on call you’ll feel confident in taking on more challenging projects, and learning new skills to add to your service offering.
How does it work?
- First, subscribe to the Virtual Assistant Helpdesk service. Choose either a monthly or annual subscription below, according to your business needs. Once you’ve confirmed and paid for your subscription you’ll then be sent our helpdesk email address.
- Once subscribed, whenever you require some assistance in using an Office program simply forward your problem to us, using the email address provided.
- You will receive an email response with our solution for your specific challenge (while most queries will be dealt with on the same day, and often within an hour or so, please allow up to 16 hours for a response).
The Virtual Assistant help desk is here for you
For just £15.00 a month The Virtual Assistant Helpdesk is here to answer your crucial questions about getting things done in Microsoft Office programs i.e. Word, Excel, PowerPoint, Outlook, Access – whenever you need us.
Sign up for a full year’s membership and pay just £150 – that’s two months FREE!
As a special offer for OIVAC 2013, if you sign up in May 2013 and enter the discount code given at the conference you’ll receive an extra 10% off and receive a full year’s membership for £135.00!
We look forward to helping you grow
What to Expect
All enquiries should be directed to the email address provided when you subscribe. We are currently unable to accept questions by telephone.
Responses to queries are usually delivered on the same day, and probably within an hour or two. However, please allow us up to 16 working hours to provide your tailored answer.
The helpdesk service is here to provide you with the information needed to enable you to complete whatever task you’re faced with within your own business. If you are ever looking to outsource a task entirely, we will be happy to provide a quotation for this service.
The Virtual Assistant Helpdesk service extends to the standard features of Microsoft Office Products but excludes programming in VBA.
If at any time you feel you don’t need us any more you are welcome to cancel your subscription. We run your monthly payments through PayPal so you remain in control of your payments, either through PayPal or on your Mastercard or Visa. Should you wish to unsubscribe, please email us and we will deal with your request as soon as we possibly can.
We’re also so confident in our knowledge of the Microsoft Office software that should we be unable to help you, or if we get it wrong, we’ll give you a full refund.